Frequently Asked Questions
Here are some of the common questions we receive about appointments, first visits and the services we offer at Baseline Health. If you cannot find what you need, feel free to contact us and our team will be happy to assist.
You can book through WhatsApp, submit an online enquiry or call the clinic. We will help you choose a suitable time and practitioner.
No referral is required. You may book directly with us.
Yes. Let us know your preference during booking.
Most sessions run between 30 to 60 minutes, depending on your needs.
Your practitioner will speak with you about your concerns, assess your posture and movement and explain what may be contributing to your symptoms. Treatment usually begins during the first session when suitable.
Comfortable clothing and any relevant scans or medical reports are helpful.
In most cases, yes. If treatment is not recommended immediately, your practitioner will explain why.
This varies from person to person. Your practitioner will recommend a plan based on your condition, lifestyle and goals.
We provide Chiropractic, Physiotherapy, Occupational Therapy, Clinical Pilates, Scoliosis Care and Personal Training.
If you are unsure, describe your symptoms in simple words and we will guide you. Many clients do not know exactly which service they need at first and that is completely fine.
Yes. We support recovery from sprains, strains, muscle tightness and overuse injuries.
Yes. We provide scoliosis care for adolescents and adults.
We accept major payment methods, including online transfer and card payments.
Yes. We have first visit rates and selected bundles. Our team can share the details during booking.
Claims depend on your individual policy. We can provide receipts and documentation if your plan covers allied health services.
Yes. We collaborate with selected organisations. Contact us to check if your company is included.
A-G-03A and A-G-05
Plaza at Kelana Jaya Boulevard
SS7, 47301 Petaling Jaya, Selangor, Malaysia
Monday to Friday: 9.00 am to 7.00 pm
Saturday: 9.00 am to 4.00 pm
Sunday and Public Holidays: Closed
Yes. Parking is available within the building complex.
We recommend booking to secure your preferred time, but you may contact us to check if immediate slots are open.
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